Introduction
At Mentally Exhausted® Pajamas, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make a purchase from us.
We created this policy to be as clear and transparent as possible about our privacy practices. We hope this information gives you confidence in using our services and shopping on our website. Please take a moment to familiarize yourself with our privacy practices. And as always, if you have any questions, don’t hesitate to contact us.
Information We Collect
We collect information about you directly from you and automatically through your use of our services. The types of information we collect depends on how you interact with our website and services. The information we collect can include:
- Contact information such as your name, email address, phone number, and mailing address when you create an account or make a purchase.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This information is processed by third-party payment processors and we do not store it on our servers.
- Account information such as your username, password, order history, and any other information you provide for your account.
- Demographics information such as your age, gender, location, and interests when you voluntarily provide this information in surveys, contests, or profile fields.
- Communications such as email preferences, chat sessions with our support staff, and any comments or messages sent to us.
- Device information such as your IP address, browser type, operating system, access times, referring website addresses, device identifiers, and information about your use of our website and services.
- Website activity information such as pages you visited, links you clicked, searches you made, and how you interact with or navigate through our website. We collect this through cookies, web beacons, and other technologies.
- Geolocation information such as your device’s location based on your IP address or more precise location information if you enable location services on your device.
- Third-party information such as order and delivery updates from our shipping partners, social media interactions, sweepstakes or contest entries, and information from third-party marketing partners.
How We Use Information
We use the information we collect for a variety of business purposes such as:
- Fulfilling your orders including processing payments, shipping products, and providing customer service.
- Improving our products and services by analyzing how users interact with our website and services.
- Marketing and advertising by sending promotional communications, targeting ads based on your interests, and hosting contests and sweepstakes.
- Securing and protecting by detecting security incidents, protecting against fraud, and resolving disputes.
- Debugging and repairing by identifying and fixing technical issues with our website and services.
- Analytics and research to better understand our customers and improve our business.
- Legal compliance such as complying with lawful requests, regulatory requirements, and relevant industry standards.
We only process your personal information for the purposes outlined in this privacy policy or notified to you at the time of collection. We will not use your data beyond what we disclose in this policy without your consent.
How We Share Information
We may share your personal information with the following parties:
- Service providers and business partners who assist us in performing business operations and delivering our products and services. This can include payment processors, shipping partners, marketing partners, and customer service providers.
- Law enforcement, courts, or government agencies to comply with lawful requests, court orders, legal obligations, or as otherwise required by law.
- Corporate transactions such as an acquisition, merger, reorganization, or bankruptcy where your information may be transferred or sold as a business asset. We will notify you in advance of any such transfer or sale.
We do not sell, trade, rent, or otherwise disclose your personal information to third parties except as described in this policy. We may share anonymous, aggregated information with third parties for research, marketing, analytics, or other business purposes.
Your Choices and Rights
You have certain rights and choices when it comes to the personal information we collect. These include:
- You can opt-out of promotional emails by following the unsubscribe instructions in any promotional message you receive from us.
- You can access, correct, or delete your account information and order history by logging into your account.
- You can make choices about the use of cookies and tracking technologies by adjusting your browser settings or using technology controls on our website.
- You can object to the processing of your personal information under applicable law.
- You can port your personal information by requesting an electronic copy so you can transfer it to other service providers.
- You can file a complaint with regulators about our privacy practices.
We aim to honor your rights while still delivering the services outlined in this policy and as required by law. If you wish to exercise any of these rights, please contact us.
Data Retention
We will retain your personal information for as long as required to fulfill the purposes described in this privacy policy, as permitted under applicable law. Factors we consider in determining retention periods include legal obligations, disputes, contractual obligations, and our business needs.
When we no longer have a legitimate need to process your personal information, we will securely delete or anonymize it. We may retain anonymous and aggregated data indefinitely for analytics purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to collect information and serve personalized content or ads. Cookies are small text files containing a string of alphanumeric characters stored on your computer or mobile device that uniquely identifies your browser.
We use both session cookies and persistent cookies. Session cookies only last for the duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device between visits to remember your preferences.
We use cookies and tracking technologies for purposes such as:
- Authentication and security to log you into your account, detect fraud, and protect your security.
- Preferences and features to remember settings like preferred language, font size, and other customizations.
- Analytics and research to understand how visitors use our website and services.
- Marketing to deliver relevant ads and offers tailored to your interests.
- Social media to facilitate interactions with social media networks.
- Multimedia such as videos and interactive content that relies on cookies to function properly.
You can control cookie settings and opt-out of certain cookies through your browser settings and other tools. However, disabling cookies may affect your ability to access all features of our website.
Online Tracking and Do Not Track Signals
We and our third-party partners may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across websites. This information allows us to display targeted advertisements and offers to you on our website and on third-party websites or platforms.
We currently do not respond to browser do-not-track signals. Disabling cookies in your browser will opt you out of some aspects of these technologies, but may affect your ability to access all features of our website.
Security Safeguards
We employ reasonable administrative, technical, and physical safeguards designed to protect the information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no security measure can eliminate all risks. We endeavor to take appropriate security measures based on the sensitivity of the information.
Some examples of our security practices include:
- Encrypting data at rest and in transit using appropriate encryption algorithms and keys.
- Limiting access to your personal information only to employees or contractors on a strict need-to-know basis.
- Securely disposing of or anonymizing personal information when no longer needed.
- Maintaining physical security controls over our paper and electronic data storage areas.
We ensure any third parties handling your personal information comply with appropriate security standards.
International Data Transfers
We are headquartered in the United States. By using our website or services, your personal information may be collected, transferred, and stored in the United States or other locations around the world. Laws in these countries may differ from the laws applicable to your country of residence.
When we share your information with partners and service providers, we put safeguards in place to ensure your personal information remains protected regardless of location. If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), we comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EEA, Switzerland, and the UK.
Children’s Privacy
Our website and services are not designed for or directed at children under the age of 13. We do not knowingly collect any personal information from children under 13 without parental consent. If we become aware that a child has provided personal information without parental consent, we will delete the information as soon as possible. Contact us if you believe we may have collected information from a child under 13.
Changes to this Privacy Policy
We may occasionally make changes to this privacy policy as business needs and privacy regulations evolve. If we make significant changes, we will notify you via email or through a notice on our website homepage. The date of the latest update is indicated at the top of this page.
Continued use of our website or services after any change in this privacy policy will constitute your acceptance of such changes. We recommend periodically reviewing this page to remain up to date on our latest policies.
How to Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Mentally Exhausted® Pajamas
Attn: Privacy Officer
1234 Pajama Ln
Sleepytown, NY 54321
United States
Email: [email protected]
We welcome your inquiries about privacy at our company.